Privacy Policy

At Lumintrail we respect your privacy and take protecting it seriously. The following privacy policy explains how we use and protect the information collected through our website, http://www.lumintrail.com. By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

INFORMATION THAT WE COLLECT FROM YOU

Visiting, registering or ordering products or services on http://www.lumintrail.com may require that you provide personal information including your name, contact details and credit or debit card information.

Information such as website usage, messages you post to our website, or emails that you send to us may also be collected. Additionally, we may record and monitor incoming calls for customer service and training purposes.

USE OF YOUR INFORMATION

The information collected allows us to provide you access to all parts of our website including specifically requested goods and services as well as to bill you for orders and to contact you regarding orders if necessary. We may also use and analyse the information to improve, develop and support our business.

We may use your information to contact you with regards to your views on our services and may occasionally notify you with important changes to our website or services. Where you have specifically consented, we may use your information to contact you by email to inform you about other products and services that may be of interest to you. If you change your mind at any time about being contacted in the future, please let us know.

DISCLOSURE OF YOUR INFORMATION

We will not share, sell or distribute any of the information you provide to us through our website without your consent.

COOKIES

Cookies are small amounts of information which we may store on your computer.

When you log on to our website, our system will issue cookies to your computer to make it easier for you to log on to and use our site in the future. Cookies also allow us to monitor website traffic as well as to customize content for our customers. You can control the use of cookies through your browser. Please note, rejecting cookies will still allow you to use our website but may limit your access to some features and areas.

SECURITY AND DATA RETENTION

Security measures are in place to protect your information from unauthorized access and against unlawful processing, accidental loss, destruction and damage. Information will be retained for a reasonable period or as long as the law requires.

ACCESSING AND UPDATING

You have the right to see the information held about you as well as to request necessary changes to ensure that it is accurate and up to date. To do so, please contact us at customerservice@lumintrail.com

CHANGES TO OUR PRIVACY POLICY

Changes to our privacy policy will be posted to the website and through e-mail notification where applicable.
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